Q&A

This refers to a printing form on which various elements are laid out in order to make use of the print sheet format as efficiently as possible.

Innovative manufacturing technologies are the main reason why our resource consumption ends up being lower than that of other folding box producers. Additionally, we are able to avoid excess quantities and drastically reduce waste, thanks to our digitalised and automated workflow. Last but not least, we deliver all packaging materials in a customized way via package delivery service providers: These are not only faster and more flexible than trucks, but also significantly more environmentally friendly.

The delivery period starts with receipt of the order confirmation.

Unforeseen, unavoidable events for which we are not responsible (e.g. breakdowns due to force majeure, difficulties with material or energy procurement and delays in transit) prolong the delivery period for the length of the disturbance and its consequences. This also applies if the disturbances occur at our upstream suppliers or during an on-going delay. If the obstruction is not of a temporary nature, you are of course entitled to withdraw.

Cancellations can be carried out within 1 hour after order receipt. After your order has been confirmed it is then binding.

In this case, you can have your data processed at an extra charge via our in-house media service. Please send us a message for this purpose to customer@packex.com - together we will find the perfect solution for you!

To ensure an optimal printing result, we work exclusively with PDF.

Our PackEx portal provides you with the appropriate design template. PLEASE NOTE: Layers must always be separated (artwork, dieline, free of varnish, comments) and special colours must always be embedded as special colours.

The perfect resolution is 300 dpi (not interpolated), the upper limit is 600 dpi. Barcode scans should be set at 600 to 1200 dpi. Please try to avoid images from the internet: These often exhibit low resolutions and are also mostly created in RGB format.

Of course. With the PackEx portal you can easily upload your drafts. As soon as we have received your draft, we check if it is feasible or needs to be modified.

An infinite amount - and they're growing by the day.

The PackEx portal is a free PC, tablet or smartphone application. Once you have registered, you will be able to configure folding boxes around the clock, place orders and manage your complete portfolio in a virtual warehouse. In addition, you have the possibility to add new users to your account and give them individual authorisations.

One of the greatest drawbacks to traditional small series production is its complexity: A special punching/stamping tool has to be developed for every folding box design - an incredibly labour-intensive process, which can take up to 5 weeks. In our opinion, such timescales are not acceptable any more in this day and age, never mind the resulting costs. With our laser, we kill two birds with one stone: The system not only adapts flexibly to the respective specifications, but is also ready to operate without lead times and requires almost no setup costs.

The result tells its own tale: Contours, cuts, micro perforations - everything with millimetre precision and 100 % machine processible for further processing of your packagings.

Very simply, using our handy PackEx portal. In exceptional cases, you can however contact us by telephone or via email. Payments for the ordered packaging materials can only be carried out by invoice, as its stands, but other payment options are already on the horizon.

At PackEx, every production step from creating the product in our PackEx Portal, up to delivery of the articles, is registered digitally and controlled fully automatically. All (manufacturing) systems are connected to each other and pass on manufacturing orders independently to the next process instance. This procedure not only increases productivity and quality, but also provides significant time-savings and guarantees comprehensive transparency. At the same time, costs and error rates sink, since our employees do not have to manually carry out tasks like tender preparation or quality control any more.

The city of the Nibelung saga is in the direct vicinity of all important transport hubs in Germany. This ensures that our products arrive fast and safely at their destination.

Thanks to state-of-the-art technologies and extensive experience, we are able to supply companies of every size and all industries with high-grade folding boxes.

We are the first folding box producer on the market with a fully digitalised and automated business model covering all process steps. This means we can produce packaging materials at high speed, excellent quality and at prices far below the current market level. And all that applies from the first production run.

PackEx is your express packaging expert: We are number one when it comes to folding boxes in small and minimum quantities (1 to 5,000 units) in the Ger/Aut/Swiss region.
Our service portfolio is unprecedented and technically revolutionary.

This is a printing form on which various elements are laid out to make the most efficient use of the printed sheet format.

Innovative production technologies are the main reason why our resource consumption is lower than that of other folding carton producers. Furthermore, our digitalised and automated workflow enables us to avoid excess quantities and drastically reduce waste. Last but not least, we ship all packaging materials customised via parcel service providers: these are not only faster and more flexible than trucks, but also significantly more environmentally friendly.

The delivery period begins with the receipt of the order confirmation. Unforeseen, unavoidable events for which we are not responsible (e.g. operational disruptions due to force majeure, difficulties in the procurement of materials or energy and transport delays) shall extend the delivery period by the duration of the disruption and its effects. This shall also apply if the hindrances occur at our upstream suppliers or during an existing delay. If the hindrance is not only of temporary duration, you are of course entitled to withdraw from the contract.

A cancellation can be made within one hour after receipt of the order. After order confirmation, your order is then binding.

In this case, you can have your data prepared by our in-house media service at extra cost. Please send us a message at customer@packex.com - together we will find the best solution for you!

To ensure an optimal print result, we work exclusively with PDF/X4 or higher standards. Our PackEx portal provides you with the corresponding design template.

IMPORTANT: Please work according to our Guidelines for creating print data with colour separations (dieline, varnish-free, comments) and layers as already specified in your individual artwork. For an optimal print result, please also ensure that colours are correctly embedded with the respective naming according to CMYK colour values or PANTONE. All prices shown include the 7-colour mode, potential varnish cut-outs as well as delivery and shipping costs.

Did you know that we also realise special colours according to PANTONE 7C Plus Series at no extra charge? In this case, please name your desired special colours with the correct titling according to the PANTONE standard.

The optimal resolution is 300 dpi (not interpolated), the upper limit is 600 dpi. Line scans should be created with 600 to 1200 dpi.

Of course. You can easily upload your designs via the PackEx portal . As soon as we have received your design, we will check whether it is feasible or needs to be modified.

An infinite number - and there are more every day.

The PackEx portal is a free application for PC, tablet or smartphone. Once registered, you can configure folding boxes, place orders and manage your entire portfolio in a virtual warehouse around the clock. In addition, you can add new users to your account and give them their own permissions. The PackEx Portal User Booklet , which can be downloaded here, shows you the individual steps in ordering your packaging and gives you useful tips on the PackEx ordering process.

It's very easy - via the practical PackEx portal. In exceptional cases, you can also contact us by phone or e-mail. Payment for the ordered packaging materials is currently only made by invoice, but other payment options are already being considered.

One of the biggest shortcomings of traditional small-batch production is its complexity: a separate die-cutting tool has to be developed for each folding box design - an enormously labour-intensive process that can sometimes take up to 5 weeks. From our point of view, such time horizons are no longer acceptable today, not to mention the costs involved. With our laser, we kill two birds with one stone: the system not only adapts flexibly to the respective specifications, but is also ready for operation without lead times and requires hardly any set-up costs. The result is impressive: Contours, cuts, micro-perforations - everything accurate to the millimetre and 100 % machine-compatible for the further processing of your packaging.

With PackEx, every production step from the creation of a product in our PackEx Portal to the dispatch of the goods is digitally recorded and controlled fully automatically. All (production) systems are networked with each other and independently forward work orders to the next process instance. This procedure not only increases productivity and quality, but also saves a considerable amount of time and guarantees comprehensive transparency. At the same time, costs and error rates are reduced because our employees no longer have to perform activities such as quotation preparation or quality control manually.

The Nibelungenstadt is located in the immediate vicinity of all of Germany's major transport hubs. This ensures that our products reach their destination quickly and safely.

Thanks to state-of-the-art technologies and extensive experience, we are able to supply companies of all sizes and from all industries with high-quality folding cartons.

We are the first folding carton producer on the market with a fully digitalised and automated business model across all process stages. This allows us to produce packaging at high speed, excellent quality and at prices far below the current market level. And that, by the way, starting with the 1st run.

PackEx is your Express Packaging Expert: We are the number one for folding boxes in small and very small quantities (1 to 5,000 units) in the DACH region. Our range of services is unique to date and technically revolutionary.